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Privacy Policy

Last updated: June 14, 2026

1. Introduction

Faigy's Wig Salon ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our internal CRM application and client portal.

2. Information We Collect

We collect the following categories of information to provide our services:

  • Customer contact information: Name, email address, phone number, and mailing address.
  • Appointment details: Dates, times, services requested, stylist assignments, and visit notes.
  • Inventory and order information: Products, wig styles, measurements, purchase history, and order status.
  • Payment-related information: Transaction amounts, payment dates, and payment method references. We do not store full credit card numbers or CVV codes.
  • Account information: Login credentials and profile preferences for staff and client portal users.

3. How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments
  • Maintain accurate client and inventory records
  • Process payments and issue refunds
  • Communicate with you about your appointments, orders, and account
  • Improve our services and internal operations

4. Payment Data Security

All credit card payments are processed through QuickBooks Payments by Intuit Inc. We never store full credit card numbers or CVV codes on our servers. When you provide card information, it is tokenized by QuickBooks Payments and we store only a secure payment method token and non-sensitive metadata (last four digits, card brand, expiration date) for your convenience.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share information with:

  • Service providers: QuickBooks Payments for payment processing, and our hosting/infrastructure providers.
  • Legal compliance: When required by law, subpoena, or court order.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, please contact us directly.

8. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in the App.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact Faigy's Wig Salon directly.